CyberSleuth® Hospitality Cybersecurity

CyberSleuth® Hospitality Security Solution: Enhancing Guest Privacy and Operational Resilience

In the hospitality industry, ensuring the security of guest information, payment systems, and operational infrastructure is paramount to maintaining trust, reputation, and compliance with data protection regulations. CyberSleuth® offers a tailored security solution designed to address the unique cybersecurity challenges faced by hotels, resorts, and hospitality businesses, safeguarding guest privacy and operational resilience.
Solution Components:

CyberSleuth® 360º Cybersecurity Suite™:

  • Real-time Threat Monitoring: Monitor hotel networks, reservation systems, point-of-sale (POS) terminals, and guest Wi-Fi networks for signs of cyber threats, malware infections, and unauthorized access attempts to prevent data breaches and financial fraud.
  • Incident Response and Management: Implement an incident response plan customized for the hospitality sector, enabling rapid detection, containment, and recovery from cybersecurity incidents such as ransomware attacks, data breaches, and system outages to minimize guest disruption and financial losses.
  • Compliance Assessment and Management: Conduct regular audits and assessments to ensure compliance with industry regulations (e.g., PCI DSS for payment card data security), data privacy laws (e.g., GDPR, CCPA), and hotel industry standards, reducing the risk of regulatory penalties and legal liabilities.
  • Vulnerability Scanning and Patch Management: Identify and remediate vulnerabilities in hotel property management systems (PMS), POS software, guest booking portals, and Wi-Fi infrastructure to mitigate the risk of exploitation by cyber threats and protect guest information.
  • Security Awareness Training: Provide hospitality staff with tailored cybersecurity awareness training programs focusing on phishing prevention, secure payment processing, and guest data protection to minimize the risk of human error and social engineering attacks.

CyberSleuth® Certified Agents™ (CAs):

  • Onsite Support: Deploy dedicated CAs to hotel properties to conduct cybersecurity assessments, risk analyses, and compliance audits tailored to the hospitality sector's unique requirements, ensuring the security and privacy of guest information and payment transactions.
  • Security Operations Center (SOC) Monitoring: Monitor hotel networks, reservation systems, and payment processing platforms from our SOC, leveraging industry-specific threat intelligence and monitoring tools to detect and respond to cyber threats in real time, protecting guest privacy and financial transactions.
  • Helpdesk Assistance: Provide frontline support to hotel staff, addressing cybersecurity inquiries, technical issues, and compliance concerns related to hotel property management systems, POS terminals, and guest-facing technology.
Solution Benefits:
  • Guest Privacy Protection: Safeguard guest personal information, payment card data, and booking details from unauthorized access, theft, or misuse, preserving guest trust and loyalty.
  • Payment Security: Ensure the security and integrity of payment card transactions, POS terminals, and online booking platforms, protecting guests and the hotel from financial fraud and payment card data breaches.
  • Regulatory Compliance: Maintain compliance with industry regulations, data protection laws, and payment card security standards, demonstrating the hotel's commitment to guest privacy and data security.
  • Operational Resilience: Enhance operational resilience and continuity by detecting and mitigating cyber threats and system vulnerabilities, minimizing guest disruption, and maintaining business continuity during cybersecurity incidents.

CyberSleuth®'s hospitality security solution empowers hotels and resorts to prioritize guest privacy, protect payment transactions, and maintain operational resilience in an increasingly digital and interconnected hospitality landscape.


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Unlock Your Cybersecurity Potential with CyberSleuth® 360º
Experience the power of CyberSleuth® 360º Cybersecurity Suite™ firsthand with our exclusive 15-day free trial. Gain access to our comprehensive suite of AI-powered cybersecurity solutions and discover how you can protect your organization's digital assets with ease. During your trial period, you'll have full access to all the functions of CyberSleuth® 360º Cybersecurity Suite™, including threat detection, data protection, identity management, and compliance management. See for yourself how our advanced technology can strengthen your cybersecurity defenses and safeguard your organization against cyber threats. Don't wait until it's too late - take advantage of this limited-time offer and unlock your cybersecurity potential with CyberSleuth® 360º. Sign up for your free 15-day trial today!


According to the 2021 Trustwave Global Security Report, 11% of incidents in the hospitality sector involved web application attacks, which may include POS intrusions targeting payment card data.


Hospitality businesses are frequent targets for cybercriminals seeking to steal payment card information from POS systems or reservation systems. According to the 2020 Verizon Data Breach Investigations Report (DBIR), 43% of breaches in the accommodation and food services sector involved payment card data.


Ransomware attacks targeting hospitality businesses can disrupt operations and compromise sensitive guest information. According to the 2021 SonicWall Cyber Threat Report, ransomware attacks increased by 154% globally in 2020, with the retail and hospitality sectors being among the top targeted industries.

5$ +million

The financial impact of data breaches on hospitality businesses can be significant. According to the 2021 Cost of a Data Breach Report by IBM Security, the average cost of a data breach for organizations in the accommodation and food services sector globally was $5.03 million.

Have Your Guest Been Compromised?

For URGENT Incident Response Services, Call 910-685-7221