Solution Components:

CyberSleuth® 360º Cybersecurity Suite™:

• Real-time Threat Monitoring: Monitor hotel networks, reservation systems, point-of-sale (POS) terminals, and guest Wi-Fi networks for signs of cyber threats, malware infections, and unauthorized access attempts to prevent data breaches and financial fraud.
• Incident Response and Management: Implement an incident response plan customized for the hospitality sector, enabling rapid detection, containment, and recovery from cybersecurity incidents such as ransomware attacks, data breaches, and system outages to minimize guest disruption and financial losses.
• Compliance Assessment and Management: Conduct regular audits and assessments to ensure compliance with industry regulations (e.g., PCI DSS for payment card data security), data privacy laws (e.g., GDPR, CCPA), and hotel industry standards, reducing the risk of regulatory penalties and legal liabilities.
• Vulnerability Scanning and Patch Management: Identify and remediate vulnerabilities in hotel property management systems (PMS), POS software, guest booking portals, and Wi-Fi infrastructure to mitigate the risk of exploitation by cyber threats and protect guest information.
• Security Awareness Training: Provide hospitality staff with tailored cybersecurity awareness training programs focusing on phishing prevention, secure payment processing, and guest data protection to minimize the risk of human error and social engineering attacks.

CyberSleuth® Certified Agents™ (CAs):

• Onsite Support: Deploy dedicated CAs to hotel properties to conduct cybersecurity assessments, risk analyses, and compliance audits tailored to the hospitality sector's unique requirements, ensuring the security and privacy of guest information and payment transactions.
• Security Operations Center (SOC) Monitoring: Monitor hotel networks, reservation systems, and payment processing platforms from our SOC, leveraging industry-specific threat intelligence and monitoring tools to detect and respond to cyber threats in real time, protecting guest privacy and financial transactions.
• Helpdesk Assistance: Provide frontline support to hotel staff, addressing cybersecurity inquiries, technical issues, and compliance concerns related to hotel property management systems, POS terminals, and guest-facing technology.

Solution Benefits:

• Guest Privacy Protection: Safeguard guest personal information, payment card data, and booking details from unauthorized access, theft, or misuse, preserving guest trust and loyalty.
• Payment Security: Ensure the security and integrity of payment card transactions, POS terminals, and online booking platforms, protecting guests and the hotel from financial fraud and payment card data breaches.
• Regulatory Compliance: Maintain compliance with industry regulations, data protection laws, and payment card security standards, demonstrating the hotel's commitment to guest privacy and data security.
• Operational Resilience: Enhance operational resilience and continuity by detecting and mitigating cyber threats and system vulnerabilities, minimizing guest disruption, and maintaining business continuity during cybersecurity incidents.

CyberSleuth®'s hospitality security solution empowers hotels and resorts to prioritize guest privacy, protect payment transactions, and maintain operational resilience in an increasingly digital and interconnected hospitality landscape.